BCS Modelling Business Processes

Learn practical business process modelling techniques to analyse workflows and support effective organisational change.
Practical process modelling techniques • Mock exams included • Delivered by BCS practitioners

The BCS Practitioner Certificate in Modelling Business Processes is designed for professionals who need to understand, analyse and improve business processes.

It is particularly relevant for Business Analysts, Process Analysts, Business Architects, Change Professionals, Project Managers and anyone responsible for improving efficiency, reducing waste or supporting business change.

As one of the core Practitioner modules within the BCS International Diploma in Business Analysis, this course develops practical modelling skills that help organisations understand how work is performed today and identify opportunities for improvement.

By the end of the course, delegates will be able to:

  • Understand the role of business process modelling within organisational change
  • Model business processes at enterprise, event-response and actor-task levels
  • Create clear process models using recognised Business Analysis techniques
  • Identify inefficiencies, bottlenecks and improvement opportunities
  • Apply process improvement approaches within real business scenarios
  • Evaluate the impact of process changes on people, processes and technology
  • Support successful implementation of business process improvements

Modelling Business Processes is one of the most practical modules within the BCS International Diploma in Business Analysis and focuses on techniques that can be applied immediately within projects and operational environments.

Benefits include:

  • 93% BCS exam pass rate
  • Delivered by experienced BCS practitioners and examiners
  • Practical exercises based on the Hopper Airlines case study used throughout the Diploma pathway
  • Narrated course materials supporting different learning styles
  • Colour-blind accessible graphics and dyslexia-friendly resources
  • Two full sample examination papers and one mock examination
  • 180-day access to course materials
  • Free BCS examination included

Day 1:
(9:00 – 17:00 GMT)

  • The Context for Modelling Business Processes
  • Organisational context for business change
  • Modelling business processes

Day 2:
(9:00 – 17:00 GMT)

  • Documenting tasks
  • Improving business processes
  • Mock examination preparation
  • Optional BCS Exam (may be deferred)

The BCS Practitioner Certificate in Business Analysis Practice examination:

  • Is included within the course price
  • Consists of 40 multiple-choice questions
  • Lasts 60 minutes
  • Requires a pass mark of 65% (26/40)
  • Can be taken on the final day of the course or deferred until later
  • Is completed online from the delegate’s location
  • Provides results immediately upon completion

Additional time may be available for candidates whose first language is not English or who require reasonable adjustments.

All course materials are accessed through the Amatis Academy.

Included resources:

  • Comprehensive course manual
  • Knowledge checks after each section
  • Worked solutions for case study exercises
  • Two full sample examination papers
  • One full mock examination
  • Narrated learning content
  • Colour-blind accessible graphics
  • Dyslexia-friendly learning resources

Access options:

  • Self-study learners receive 180 days’ access
  • Instructor-led learners receive 180 days’ access plus an optional printed colour course manual

Choose either the instructor-led or self-study option below and complete the online booking process.

For team bookings, private deliveries or bespoke programmes, contact the Amatis team to discuss requirements and available delivery options.

The BCS Practitioner Certificate in Modelling Business Processes is recognised internationally and is valuable as both a standalone qualification and a key component of the BCS International Diploma in Business Analysis.

If you’re working towards the Diploma, this is one of four required modules. You’ll also need to complete:

  • Foundation in Business Analysis;
  • Business Analysis Practice;
  • Requirements Engineering;
  • BCS Oral Examination.

The skills developed on this course provide a strong foundation for roles focused on process improvement, operational excellence, business transformation and organisational change.

Trusted across public, private and NFP organisations.

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