BCS Stakeholder Engagement

Develop practical techniques for building stakeholder relationships, managing resistance and gaining support for change initiatives.
93% BCS exam pass rate • Free BCS exam included • Delivered by experienced practitioners

This course is designed for professionals who need to build effective relationships, influence stakeholders and support successful business change.

It is particularly relevant for Business Analysts, Change Professionals, Project Managers, Product Owners and anyone responsible for gaining stakeholder buy-in, managing expectations and delivering change initiatives.

Successful projects rely on more than processes and technology. This course develops the practical skills needed to communicate effectively, build trust, manage conflict and engage stakeholders throughout the change lifecycle.

Learners will gain practical knowledge of stakeholder analysis, communication planning, influence techniques and engagement strategies that can be applied within real-world projects and programmes.

By the end of the course, delegates will be able to:

  • Identify, analyse and prioritise stakeholders effectively
  • Develop stakeholder engagement and communication strategies
  • Facilitate workshops that encourage collaboration and informed decision-making
  • Build rapport and strengthen stakeholder relationships
  • Manage expectations and maintain stakeholder commitment
  • Apply negotiation techniques to achieve positive outcomes
  • Identify, understand and resolve conflict constructively

Stakeholder Engagement is one of the most practical Professional level certificates, focusing on the people skills that often determine whether change initiatives succeed or fail.

Amatis courses are designed to help delegates apply these techniques confidently in real-world situations whilst preparing effectively for the examination.

Benefits include:

  • 93% BCS exam pass rate
  • Delivered by experienced BCS practitioners and examiners
  • Practical exercises and realistic business scenarios
  • Narrated course materials supporting different learning styles
  • Colour-blind accessible graphics and dyslexia-friendly resources
  • Full sample paper and mock examination included
  • 180-day access to course materials
  • Free BCS examination included

Day 1:
(9:00 – 17:00 GMT)

  • Managing stakeholders
  • Communcating with stakeholders
  • Working with stakeholder groups
  • Facilitating workshops
  • Building rapport

Day 2:
(9:00 – 17:00 GMT)

  • Ensuring quality
  • Managing expectations
  • Negotiating with stakeholders
  • Managing conflict
  • Mock examination preparation
  • Optional BCS Exam (may be deferred)

The BCS Professional Certificate in Stakeholder Engagement examination:

  • Is included within the course price
  • Consists of 40 multiple-choice questions
  • Lasts 90 minutes
  • Requires a pass mark of 65% (26/40)
  • Can be taken on the final day of the course or deferred until later
  • Is completed online from the delegate’s location
  • Provides results immediately upon completion

Additional time may be available for candidates whose first language is not English or who require reasonable adjustments.

All course materials are provided through the Amatis Academy.

Delegates receive:

  • Comprehensive course manual
  • Knowledge checks throughout the course
  • Practical exercises and worked solutions
  • One full sample examination paper
  • One full mock examination
  • Narrated learning content
  • Accessibility-focused learning resources

Instructor-led delegates may also request a printed full-colour course manual.

Choose either the instructor-led or self-study option below and complete the online booking process.

For team bookings, private deliveries or bespoke programmes, contact the Amatis team to discuss requirements and available delivery options.

For organisations seeking long-term capability development, Managed Learning Services provide flexible learning pathways and volume-based pricing.

Stakeholder Engagement fulfils the mandatory People Skills specialism within the BCS Advanced International Diploma in Business Analysis.

Many delegates continue their development by completing Professional level certificates in areas such as:

  • Benefits Planning and Realisation
  • Business Analysis Service Delivery
  • Agile Business Analysis
  • Data Analysis
  • Business Architecture

Combined with the BCS International Diploma in Business Analysis and relevant experience, these certifications can contribute towards achieving the BCS Advanced International Diploma and demonstrating advanced business analysis capability.

Ideal for Business Analysts, Change Professionals, Project Managers and anyone responsible for influencing stakeholders.

What you’ll gain

  • Learn how to identify, analyse and prioritise stakeholders effectively
  • Develop practical techniques for influencing stakeholder attitudes and behaviours
  • Explore strategies for managing resistance and building commitment to change
  • Interactive exercises, case studies and knowledge checks
  • Delivered live by experienced BCS practitioners and examiners
  • 24/7 access to course materials for 180 days
  • Sample paper and mock exam included
  • Free BCS exam included
  • 5th – 6th November 2026
    Online instructor-led
    ENROL NOW
  • 6th – 7th May 2027
    Online instructor-led
    ENROL NOW
  • 4th – 5th November 2027
    Online instructor-led
    ENROL NOW
View more dates
£995.00 + VAT

Learn at your own pace

  • Understand the principles of effective stakeholder engagement
  • Learn techniques for stakeholder analysis and communication planning
  • Explore methods for managing resistance and encouraging collaboration
  • Interactive exercises, case studies and knowledge checks
  • 24/7 access to course materials for 180 days
  • Sample paper and mock exam included
  • Free BCS exam included
  • Approximately 20 hours of study

£625.00 + VAT

Who typically attends?

  • Business Analysts
  • Senior Business Analysts
  • Lead Business Analysts
  • Project Managers
  • Change Managers
  • Product Owners
  • IT consultants

Improve stakeholder engagement capability across your organisation and develop a consistent approach to communication, collaboration and change.

Looking to build capability across multiple teams? Our Managed Learning Service provides flexible training credits, reporting and structured development pathways that help organisations scale capability with confidence.

RELATED COURSES

BCS Advanced International Diploma in Business Analysis

From £625 + VAT

BCS Stakeholder Engagement

From £625 + VAT

BCS Data Analysis

From £625 + VAT

BCS Business Architecture

From £625 + VAT

BCS Business Analysis Service Delivery

From £625 + VAT

BCS Benefits Planning and Realisation

From £625 + VAT

BCS Agile Business Analysis

From £625 + VAT