IT Consulting Skills

Develop practical consulting skills, proven delivery techniques and client engagement approaches used by successful IT consultants.
Delivered by experienced consultants • Practical tools and templates included • Real-world consulting techniques

This course is designed for professionals who want to develop the practical skills required to deliver successful consulting assignments within IT and business change environments.

It is particularly relevant for Business Analysts, Project Managers, Change Professionals, Solution Consultants and technical specialists who regularly work with clients, stakeholders and business sponsors.

The course explores proven consulting techniques, assignment planning approaches, stakeholder engagement methods and client relationship skills used throughout the consulting lifecycle.

Learners will gain practical knowledge that can be applied immediately when supporting consulting engagements, delivering advisory services or moving into consulting-focused roles.

By the end of this course, participants will enhance their capability across four key areas:

Delivering Successful Projects

  • Apply project management techniques to plan, prioritise and track work
  • Manage time effectively to maintain progress in demanding environments
  • Adapt quickly as client needs, risks or constraints change

Building Strong Client Relationships

  • Listen actively to understand goals, concerns and expectations
  • Communicate clearly and present recommendations with confidence
  • Show empathy and maintain constructive relationships under pressure
  • Use emotional intelligence to respond appropriately to different behaviours

Influencing, Negotiation and Decision-Making

  • Influence stakeholders using structured, transparent approaches
  • Negotiate scope, expectations or timelines in a professional way
  • Handle conflict so relationships remain intact and progress continues

Professional Leadership and Growth

  • Demonstrate leadership behaviours without relying on formal authority
  • Give and receive feedback that strengthens trust and performance
  • Build resilience during challenging consultancy work
  • Take responsibility for continual learning and professional development

Course Timetable

Day 1:
(9:00 – 17:00 GMT)

  • Principles of Consultancy
  • Winning Business – Gaining Entry
  • Winning Business – Assignment Initiation

Day 2:
(9:00 – 17:00 GMT)

  • Delivery – Investigation
  • Delivery – Solution Design
  • Delivery – Implementation
  • Delivery – Fundamental Tools

Day 3:
(9:00 – 17:00 GMT)

  • Completion – Closure
  • Keeping on Track
  • Customer Account Management

There is no formal exam for this programme.

Participants will receive:

  • Personalised feedback from the trainer
  • A certificate of completion from Amatis Training

Course material includes:

  • Access to comprehensive notes including all models, templates and consulting tools used during the course
  • Real-world scenarios used consistently throughout the programme
  • Optional follow-up resources, including self-study pathways for ongoing development
  • Recommended reading and practical tools to support consulting activities

This programme is ideally delivered onsite directly to consultancy teams or alternatively online via zoom.

The programme is booked as follows:

  • Purchase using your Managed Learning Services (MLS) credits
  • Request a proposal for an in-house or team-based delivery
  • Schedule a call with our team to discuss your objectives
  • Complete the booking form on our website

We can also customise the programme to include organisation-specific case studies, capability assessments or mentoring packages.

Once your booking is confirmed, we will:

  • Arrange a short discovery call to understand your goals and context
  • Confirm delivery dates and any customisation needs
  • Share pre-course information and materials
  • Advise on optional add-on activities such as mentoring or coaching
Ideal for aspiring consultants, Business Analysts, Project Managers and IT professionals moving into client-facing roles.

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